About Optimal IQ

Built around outcomes,
not software

We help organizations modernize with Microsoft Dynamics 365 Business Central by aligning people, process, and technology around measurable business outcomes — from implementation through ongoing excellence.

Our story

Why we exist

We built Optimal IQ because too many ERP initiatives are driven by software decisions instead of operational needs. Implementations get delivered on time and on budget — and then underperform, because the underlying business processes were never properly examined or redesigned.

Our work starts with the way the business should run, then aligns technology to support that model. That approach helps clients simplify processes, improve visibility, reduce rework, and create a stronger foundation for growth.

We also believe that most ERP value is realized after go-live — through adoption, continuous improvement, and ongoing alignment to evolving business needs. Our managed services practice reflects that belief directly.

What clients value most

Operational discipline over software-first thinking
Clear expectations and measurable outcomes
Senior consultants on every engagement
Practical guidance that doesn't overcomplicate
Ongoing support that goes beyond break-fix
Global delivery model with competitive rates
How we work

Our delivery philosophy

Four principles guide every engagement we take on — from a discovery conversation through post-go-live optimization.

Business-first

We start with how the business operates and what it needs — not with what the software can do. System configuration follows process design, not the other way around.

Disciplined execution

We define scope, priorities, and milestones clearly so projects move with less noise and more confidence. Every deliverable is tied to a business outcome, not just a task list.

Transparent communication

We work with clear expectations, documented decisions, and practical next steps — so clients always know where things stand and why decisions are being made.

Long-term accountability

We stay focused on adoption, optimization, and measurable value after launch — because that's when most of the real return on an ERP investment is created or lost.

Leadership

The team behind Optimal IQ

Senior practitioners with deep hands-on experience in Business Central, Dynamics GP and NAV, and Microsoft ecosystem implementations across a range of industries.

Peter Dear
Managing Director
Leads delivery and strategy with a focus on operational discipline, system alignment, and measurable outcomes for mid-market organizations moving to Business Central.
Deep experience across Business Central, Dynamics GP and NAV, and full D365 ecosystem implementations
Focus on aligning ERP projects to finance and operations goals, not just technical delivery
Led engagements across manufacturing, distribution, services, and professional sectors
Christine Thies
Operations Leader
Drives service delivery excellence, team performance, and client success across Dynamics 365 engagements — with a focus on adoption, post-go-live stability, and continuous improvement.
Specializes in managed services structure, client engagement, and ongoing optimization planning
Background in operations management and ERP system administration
Focused on building long-term client relationships built on measurable results
Work with us

Ready to talk about your ERP challenge?

Whether you're evaluating Business Central, planning a migration, or looking to improve a system you already have — start with a focused conversation. No pressure, no unnecessary complexity.